Support

For questions about Digest Player, email us at the address below. Telling us your device (iPhone or iPad) and what happened after which steps helps us look into it quickly.

Contact

capp@capplicorn.com

FAQ

What is digest playback?: It alternates a stretch of normal playback with a stretch of fast-forward. Change the seconds and speed by turning the wheels in the control panel up or down.
What does “Skip” do?: If you choose “Skip” as the digest speed, the player jumps ahead by the forward seconds instead of fast-forwarding.
Some videos won't open: Digest Player supports the formats iPhone and iPad can play (MP4, MOV, M4V and so on). Some formats, such as MKV, can't be played.
I can't connect to my NAS or shared folder: Check the user name and password. To connect without a password, use “Connect as Guest” in the sign-in screen (the server must allow guest access).
A partly watched video won't open from my DLNA server: Universal Media Server up to 15.8 converts partly watched videos before sending them. Update to 15.9.0 or later, or turn off the server's resume feature.
I want to use my purchase on another device: On a device signed in with the same Apple Account, tap “Restore Purchases” in Settings.
How do I cancel my subscription?: You can cancel at any time from the device's Settings → your name → Subscriptions.
How do I clear the history?: In History, swipe a row left to remove it, or use the button at the top right to clear everything.